Customer Support Executive (Chat + Voice)

Startek

Location

Work From Home

Work Mode

Remote

Experience

Freshers/ Experienced

Salary

19k/ Month

Deadline

Sep 19, 2026

Required Skills

Verbal and written communication skills in English and HindiComputer knowledge and typing skillsAbility to handle customer queries professionallyGood listening and problem-solving abilitiesCustomer-focused attitude with patience and empathyAbility to work in rotational shifts if requiredStable internet connection and a suitable work-from-home environmentAbility to multitask between chat and voice support

Job Description

Startek is currently hiring Customer Support Executives (Chat + Voice) for the Zomato Process through a 100% work-from-home opportunity. Both freshers and experienced candidates are eligible to apply. Candidates who have completed 12th, are undergraduates, or graduates can apply for this customer support role. Interested candidates can check the details below.

Responsibilities

Handle customer queries through chat and voice support. Resolve order, payment, delivery, and account-related issues efficiently. Provide accurate information regarding orders, refunds, cancellations, and service requests. Maintain a professional and customer-friendly communication style. Escalate unresolved issues to the appropriate internal teams when required. Record customer interactions accurately in the support system. Follow quality, compliance, and customer service standards. Meet productivity and customer satisfaction targets while working remotely.

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