Amazon Work From Home Hiring Freshers for SPS Support Associate

Amazon is conducting an off campus recruitment drive for the role of SPS Support Associate. Freshers are eligible to apply for the job role. The role involves researching and evaluating facts surrounding seller transactions, taking appropriate action on investigated transactions based on established standard operation procedure and tools, documenting actions by providing detailed annotations, communicating with external customers via phone or email during the investigation process, communicating with internal customers and peers in person, via email, annotations and phone during and following the investigation process, understanding the issue and making best use of the available resources to resolve it, systematically escalating problems or variance in the information to the relevant owners or teams according to processes and standard, communicating with internal and external stakeholders, understanding performance metrics to create analysis for driving business goals, and meeting predetermined and assigned productivity targets and quality standards.

Researches and evaluates facts surrounding seller transactions. Takes appropriate action on investigated transactions based on established standard operation procedure and tools. Documents their actions by providing detailed annotations. Communicates with external customers via phone or email during the investigation process. Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process. Understand the issue and make best use of the available resources to resolve it. Systematically escalate problems or variance in the information to the relevant owners or teams according to processes and standard. Communicate with internal and external stakeholders. Understand performance metrics to create analysis for driving business goals. Meet predetermined and assigned productivity targets and quality standards.

Graduate in any discipline. Work Experience: 0 to 5 years. Excellent communication skills (written and spoken) in English language. Ability to handle and interpret large sets of data. Demonstrated ability to work in a team in a very dynamic environment. Proven ability to clearly communicate with managers and associates at all levels. Global perspective and solid understanding of business objectives. Excellent attention to detail and work with the highest level of accuracy.