Technical Support Engineer

Looking for an exciting opportunity to build your career in Technical Support, SQL, Python, and Application Support? Here's an excellent opportunity to join Quicket Solutions, Inc. as a Technical Support Engineer.\n\nQuicket Solutions is looking for passionate professionals who enjoy solving technical problems, troubleshooting applications, working with databases, and providing exceptional customer support. If you're someone who enjoys debugging issues, analyzing system behavior, and working with cross-functional engineering teams, this role offers an excellent platform to grow your technical expertise while working on real-world enterprise applications.\n\nWhether you're an early-career professional looking for career growth or someone seeking exposure to production support and enterprise technologies, this opportunity is worth exploring.

Provide technical support for enterprise applications.\nInvestigate customer-reported issues.\nTroubleshoot application and infrastructure problems.\nPerform debugging using logs and monitoring tools.\nWrite SQL queries for data validation.\nAnalyze production incidents.\nCollaborate with development and QA teams.\nEscalate complex technical issues when required.\nMonitor application health and system performance.\nMaintain issue documentation and knowledge base articles.\nEnsure SLA compliance.\nParticipate in rotational support schedules.\nImprove support processes through continuous learning.

Bachelor's degree in B.Tech / M.Tech / BCA / MCA; 1‑4 Years Experience; Rotational Shift; Work From Office