Systems Analyst 1-Support

The Oracle Systems Analyst 2026 opening is with Oracle’s Support organization, where your focus is to deliver post-sales support and solutions to Oracle’s customer base while serving as an advocate for customer needs. You will resolve post-sales non-technical customer inquiries by phone and electronic means, along with technical questions on using and troubleshooting Oracle’s Electronic Support Services. As a primary point of contact for customers, you will facilitate customer relationships with Support and advise internal Oracle teams on diverse customer situations and escalated issues – a strong start for freshers who enjoy problem solving and working directly with clients.

Deliver post-sales support and solutions to Oracle customers; resolve post-sales non-technical and technical inquiries via phone and electronic channels; interface with customer IT staff; resolve moderately complex technical problems relating to installation, maintenance, use and repair/workarounds for Oracle products; work with general guidance from senior engineers; interface directly with clients.

0 to 2+ years of experience; graduate degree in a relevant field; knowledge of some Oracle products and at least one supported platform; fluent English communication; strong troubleshooting, analytical and customer-communication skills.