Job Description
Oracle Off Campus Drive 2026 is now open for the role of Support Engineer 1 in Bengaluru. Oracle is hiring freshers and early-career candidates with 0 to 2+ years of experience to provide technical support for its products. This is a great opportunity for graduates who want to build a career in technical support and customer solutions at a global technology leader. Oracle is a global leader in cloud technology, databases and enterprise software, serving customers across every industry. Its Services and Support teams help customers get the most out of Oracle products. Joining Oracle as a Support Engineer gives freshers exposure to real customer environments, modern support tooling and continuous learning.
Responsibilities
Serve as a point of contact for customers, fielding inquiries via phone or electronic channels. Provide technical support by troubleshooting and resolving simple issues with assigned Oracle products. Coordinate with experienced peers to report and support the resolution of routine issues. Maintain service request and product documentation and learn to create Knowledge Base articles. Leverage automation and AI assistance to find root causes and improve support processes.