Process Executive Customer Service Hybrid
Location
Indore, Madhya Pradesh
Work Mode
Hybrid
Experience
Entry Level
Salary
Industry-standard
Deadline
Jan 04, 2024
Required Skills
Customer ServiceCommunicationProblem-SolvingEnglish ProficiencyTelecommunicationsHTS
Job Description
Handling customer queries via phone, email, and chat with professionalism. Resolving concerns via SOPs, recording interactions, and escalating complex issues.
Responsibilities
Responding to customer inquiries, resolving issues, documenting interactions, escalating complex cases, coordinating with teams, and maintaining service metrics.
Requirements
Diploma or degree in any discipline; strong communication skills and customer interaction experience.
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Job Overview
CategoryOther
LocationIndore
Work Modehybrid
ExperienceEntry Level
CountryIndia