Apprentice & Trainee Jobs

Baxter is a global healthcare company focused on saving and sustaining lives by providing essential medical products and therapies, including IV solutions, infusion systems, nutrition, kidney care (dialysis), surgical tools, and pharmaceuticals, serving hospitals, clinics, and home care settings worldwide for over 90 years, with a strong emphasis on innovation in critical care, hospital products, and digital health.

Effectively manage and process customer complaints and vigilance reports while performing daily process-related activities in collaboration with internal stakeholders. Collect all necessary complaint-related information. Perform written follow-ups with customers. Determine the reportability of complaints. Create associated regulatory reports (e.g., MDRs) as per regulatory requirements. Evaluate complaints to determine the need for investigation and coordinate sample retrieval. Respond to customer complaints through written communication. Ensure timely closure of complaints according to company procedures. Effectively manage workflow and identify process-related issues. Participate in continuous improvement initiatives and assigned projects.

Bachelor’s degree or equivalent education required