Wipro Associate Role in Pune

Wipro is hiring fresh candidates for an Associate role. Responsibilities include providing customer support, diagnosing and troubleshooting client queries, guiding customers through solutions, handling queries professionally, offering alternative solutions, and maintaining accurate records. Requires strong communication skills and problem-solving abilities.

["Provide customer support by managing transactions while maintaining required quality standards.","Diagnose and troubleshoot client queries to deliver timely and effective product support.","Guide customers through step-by-step solutions and help them understand product features and navigation.","Handle customer queries professionally through calls and emails while maintaining accurate logs and records.","Offer appropriate alternative solutions to improve customer satisfaction and retention."]

["Any Degree","Strong communication skills","Ability to organize information and solve problems efficiently"]