Provide Level 1 technical support for hardware, software, and IT services including troubleshooting OS, email, networking, O365, VMware, and collaboration tools.
Responsibilities
Troubleshoot and resolve issues related to OS, email, networking, O365, VMware, and collaboration tools; handle password resets; escalate issues to appropriate teams.
Requirements
Experience with Cisco Nexus/IOS technologies and F5 ASM/LTM configuration.