Technical Support Analyst

GlobalLogic is hiring Technical Support Analysts (IRC300573) for its Gurgaon office. The role is ideal for fresh graduates and candidates with up to 1 year of experience who have strong analytical skills, working knowledge of SQL, Python, and Data Visualization, and a passion for solving technical problems. The position offers exposure to enterprise software products, SQL, Python, data analysis, and customer-facing technical support, serving as a launchpad for a career in technical support and software engineering.

Gain practical exposure to software debugging, SQL-based troubleshooting, Python scripting, customer communication, and enterprise product support. Perform real-world debugging and root cause analysis. Work with international customers and engineering teams. Engage in continuous learning through documentation, troubleshooting, and product knowledge. Progress toward roles such as Software Engineer, Support Engineer, Data Analyst, DevOps, or Cloud Support. Build communication, analytical, and problem-solving skills highly valued across the IT industry.

Bachelor’s Degree in Computer Science, IT, or related field; 0–1 years of experience; proficiency in SQL, Python, data visualization; strong analytical and problem-solving skills; good communication skills.