Capco Hiring Application Platform Support Engineers | Freshers & Early Career Professionals | 6 Months – 1.5 Years

Capco, a Wipro company, is a leading global technology and management consulting firm specializing in banking, financial services, insurance, and energy sectors. With operations across 32 cities worldwide and partnerships with more than 100 global clients, Capco is recognized for driving large-scale digital transformation initiatives. The company has earned several industry recognitions, including Consultancy of the Year at the British Bank Awards and ranking among the Top 100 Best Companies for Women in India. Capco provides employees with opportunities to work on innovative projects, collaborate with industry experts, and contribute to business-critical platforms used by some of the world's largest financial institutions. The role involves supporting banking and trading application platforms used by global clients, monitoring application health, availability, and operational performance, troubleshooting production issues, and coordinating resolutions.

Support banking and trading application platforms used by global clients; Monitor application health, availability, and operational performance; Troubleshoot production issues and coordinate resolutions; Analyze incidents and perform root cause investigations; Work closely with technical and business stakeholders; Support platform stability, reliability, and performance improvements; Manage and resolve service requests within defined SLAs; Participate in shift-based operational support activities; Collaborate with development and infrastructure teams; Ensure smooth functioning of critical business applications; Create and maintain support documentation and operational procedures; Contribute to continuous process improvements and automation initiatives.

Knowledge of AWS Core Services, Cloud Infrastructure Concepts, Monitoring & Support Activities, Application Hosting Fundamentals; Programming Fundamentals, Scripting & Automation, Troubleshooting Applications, Data Processing Basics in Python; Database Concepts, Query Writing, Data Validation, Performance Analysis in SQL; Strong Analytical Thinking; Problem-Solving Ability; Incident Analysis Skills; Production Support Fundamentals; Excellent Communication Skills; Stakeholder Management; Team Collaboration.